Privacy Policy

COMFEETWEAR ("we", "us", "our") operates the website comfeetwear.com and provides footwear manufacturing and sourcing services from Yiwu and Ruian, China. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

1. Information We Collect

We only collect information you choose to provide, plus limited technical data needed to operate the site:

• Inquiry & quote details you submit through our forms or share over WhatsApp/email — such as your name, company, email address, phone/WhatsApp number, destination country, and the products or order types you are interested in.
• Business correspondence — messages, specifications, images, or sample requests you send us so we can prepare quotations and samples.
• Basic technical data — standard server and browser information (such as approximate region and pages viewed) used to keep the site secure and working.

We do not ask for or store payment card numbers, bank account details, or government identification through this website.

2. How We Use Your Information

• To respond to your inquiries and prepare price quotations, samples, and order proposals.
• To communicate with you about products, production, shipping, and after-sales matters.
• To improve our catalog, website, and customer service.
• To comply with applicable legal and export/trade obligations.

3. How Information Is Stored

Our website and product data are hosted with third-party infrastructure providers (for example, website hosting and database/image-storage services). These providers process data on our behalf to display our catalog and operate inquiry features. Inquiry details you submit may also be received by email and messaging tools we use to run the business.

4. Sharing of Information

We do not sell or rent your personal information. We share it only as needed to operate our business — for example, with our own factory and trusted logistics, inspection, or service partners involved in fulfilling your request — and where required by law.

5. Cookies & Local Storage

Our site uses minimal cookies and browser local storage to remember preferences (such as previously entered inquiry details on your own device) and to keep features working. See our Cookie Policy for details.

6. Data Retention

We keep inquiry and business correspondence for as long as needed to serve you and to meet legal, accounting, and trade record-keeping requirements, after which it is deleted or anonymized.

7. Your Choices & Rights

You may request access to, correction of, or deletion of the personal information you have shared with us, and you may ask us to stop contacting you, by emailing info@comfeetwear.com. We will respond within a reasonable time.

8. International Transfers

We are based in China and serve buyers in 30+ countries. Information you send us will be processed in China and, where relevant, in the regions where our service providers operate.

9. Children

Our website and services are intended for businesses and adults. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised.

11. Contact